Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top quality support without delay is our main priority, so that we support each Linux shared website hosting plan with a 1–hour ticket solution warranty. When you share a ticket or drop a message, our client technical support staff will try all they could do to give the most adequate remedy for your issue and to provide you with information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is delivered by a group of licensed specialists who definitely are prepared to react to your questions as quickly as possible. You’re able to get in touch with the technical support crew by opening a help support ticket from your Online Control Panel or by posting us an e–mail message. On business days, you may as well call us on the phone or take advantage of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guidance while working on your site within the Control Panel, you are able to always just click the Help control key and pick your question in the set of articles or blog posts that will appear. We have also turned many of the posts into educational videos. The list of movies will show up if you choose the Videos key present on the top right.