A 99.9% Server Uptime

The primary advantage of building your very own shared website hosting system is that you don’t need to worry about compatibility issues – you design a particular set of software apps in such a way so as to work with a given set of hardware elements. The final result is something considerably more solid and dependable, because there are less potential risks of failure. We’ve built our cloud hosting platform atop tried and tested hardware components together with a seriously tweaked version of SELinux so as to create an incredibly safe environment for your own personal web sites.

That’s why, with each of our Linux shared website hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.

A 99.9% Server Uptime

A 99.9% Network Uptime

Aside from our cloud hosting system, we’ve also built our own internal network in each one of our datacenters. Everything is based on top–notch hardware manufactured by Juniper. And on every single router, we’ve put a firewall with a complex set of rules so as to filter out all fishy requests.

This way, in each of our data centers – in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter as well as in our AU datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting plans in each and every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not very pleased with our services, or if you consider them insufficient, or if you decide that you should have a Linux VPS hosting rather than a cloud hosting plan – you will receive a refund, no questions asked.

All domain name registrations are nonrefundable, but you’ll continue to maintain full control of your domain names even if you terminate your hosting account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We have diligently hand–picked each single member of our 24x7 support team so that we can provide the best help desk support service you can get. Each of our customer service technicians has several years of experience working with hosting accounts behind his back, so they know very well what they are doing. Moreover, they’re available to you 24–7 – you will be able to contact them whenever you want and they will respond ASAP.

Their average ticket response time is less than 20 minutes, while with other web hosting providers you have to wait around for days. And we also offer a 1–hour response time guarantee. No matter what happens, your queries will be answered in less than an hour.

24/7 Technical Support